Everything you need to know about why Deshslots collects your personal data, how it's stored, and who it's shared with — all explained clearly.
This Privacy Policy explains in detail how carefully we handle the information you provide when creating an account at Deshslots. Reading it will give you a clear picture of exactly what happens with your data. If you have any questions, support@deshslots.app-write to us in Bengali.
How Deshslots Protects Your Data — At a Glance
Every transaction and data transfer on our platform is protected by 256-bit SSL encryption — the same standard used by banks and government agencies. No one can intercept or read your data in transit.
Deshslots never sells your personal information to advertising agencies or any third parties. Your data is used solely to provide and maintain your service.
You can request the deletion of your personal data at any time. We will comply unless there is a legal obligation that requires us to retain it.
Your password is never stored in plain text on our servers — it's kept in hashed form. This means even Deshslots staff cannot see your actual password.
What data is collected, why it is collected, and how long it is retained — all of this is clearly stated in this policy. There is no hidden data collection.
In the event of any data security incident, affected members will be notified within 72 hours. That is our commitment.
When you register or use Deshslots, we collect several types of information, which can be grouped into three categories.
Information you provide directly:
Automatically collected information:
Each piece of information is collected for a specific purpose. The reason for each is explained clearly below.
Deshslots follows industry best practices to keep its servers secure.
Deshslots does not sell your data. However, there are limited circumstances where sharing with third parties may be necessary.
Deshslots uses cookies on its website and app. Cookies are small data files stored on your device that help improve the site's functionality.
As a Deshslots user, you have several rights over your own data — and you can actively exercise each of them.
To exercise any of these rights, email us at support@deshslots.app.
Deshslots is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.
Data is not kept indefinitely. Different types of information are retained for different periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal |
| Transaction History | 7 Years | Legal |
| KYC Documents | 5 years after verification | AML Policy |
| Betting History | 3 Years | Dispute Resolution |
| Support Conversations | 2 years | Service Quality |
| Cookies & Session Data | 30 days to 1 year | Functionality |
For any questions, requests, or complaints regarding our privacy policy, please get in touch using the details below.
For data deletion or copy requests, write "Privacy Request" in the email subject line so the right team can handle it promptly.
Your rights as a Deshslots user — always active
You can request a full summary of the personal data we hold about you. We'll provide complete details within 30 days.
If any of your information is inaccurate, you can request a correction at any time — just reach out to support and it will be taken care of.
After closing your account, you may request that your personal data be deleted. This will be honoured unless there is a legal obligation to retain it.
You can request a copy of your data in a readable format (CSV or PDF).
If you object to your information being used for a specific purpose, we will review your request.
To stop receiving marketing emails or SMS, go to Settings → Notifications or contact support.
When signing up on an online platform, the question of "where does my data go" is something everyone thinks about. DeshslotsWe understand this is a completely valid concern, which is why our privacy policy has been written in plain, straightforward language.
The most sensitive information we handle is your identity document, submitted for KYC verification. Many users understandably hesitate — "Where is my NID going?" That's a completely reasonable question. Deshslots-this document is used solely for age and identity verification, stored in an encrypted vault, and accessible only to the authorized verification team. It is never used for advertising, sold, or shared for any other purpose.
A word on payment information as well. Your bKash or Nagad number is stored in masked form within the Deshslots system — no one can see the full number. Only the necessary details are transmitted to the payment gateway at the time of a transaction, and everything is SSL-encrypted, so there's no opportunity for data to be intercepted in transit.
There's a common misconception about cookies — that they're used to steal personal data. In reality, Deshslots cookies are primarily used to maintain your login session and keep your browsing experience running smoothly. Analytics cookies don't identify you personally either; they simply count how many times a page has been viewed.
A note on data retention periods. Transaction data is kept for 7 years because this is a mandatory requirement under international Anti-Money Laundering (AML) regulations. This is solely DeshslotsThis is not a rule unique to Deshslots — every legitimate financial service provider in the world is required to comply.
There are steps you can take to protect your own data. Use a strong password — mix uppercase and lowercase letters, numbers, and special characters. Never reuse the same password on other sites. Be cautious when accessing your account over public Wi-Fi. Keep login notifications enabled so you're alerted if anyone accesses your account without authorization.
If any part of this Privacy Policy is unclear, feel free to write to us in Bengali at support@deshslots.app. Deshslots We always stand for transparency — ask a question and you'll get a straight answer.
Use a password of at least 8 characters, mixing uppercase and lowercase letters, numbers, and special characters. Never share your password with anyone.
Logging into your account or making payments over a café or public hotspot is risky. Use mobile data instead.
Enable login notifications in your app settings. You'll be instantly alerted if your account is accessed from an unrecognized device.
Deshslots will never ask for your password by email or SMS. If you receive a message like this, report it to support immediately.
Your data is protected, transactions are encrypted, and our service is available in Bengali — all on Deshslots.
Alongside the Privacy Policy, Terms & Conditions and Responsible Gaming page as well. Reading both together will give you a complete understanding of all Deshslots policies.